Q: Do the employees have background checks?

Yes, all our employees go through background checks to make sure that you are getting trustworthy team members you deserve.

Q: Can we customize the cleaning service over time?

Of course, if you want to add in more rooms or specific services over the course, just let us know and we are happy to refine your quote to fit your needs.

Question 1

I'm interested. How do we get started?

Accepted Answer

Just contact us, and we will schedule an in-home estimate to get you started.

Question 2

Do you use green cleaning products?

Accepted Answer

We make sure to use primarily green products to keep your house free of nasty chemicals, and to keep our environment healthy.

Question 3

Are you licensed/insured?

Accepted Answer

Of course! Licensed and insured. All of our employees go through background checks to give you peace of mind!

Question 4

How long do you spend in my house?

Accepted Answer

The initial clean can take 4-8 hours (8 -16 man hours) and then maintenance cleaning is anywhere between 1.5 hours and 3 hours (3 - 6 man hours) depending on the size of the home. ​In most cases you will get 2 worker bees to make your house shine. Depending on the situation you may even get 3.

Question 5

Do I get the same team?

Accepted Answer

Yes - we strive to give you the same team. This way, you are communicating with the same worker bees each time so they know what you want. The only instance would be if one of the worker bees is sick and we will have to fill them in with another.​

Question 6

What happens if there is a holiday?

Accepted Answer

We will schedule you for the previous days before the holiday or the days following the holiday.​ In certain instances, we may have to wait until your next cleaning day.

Question 7

Do the employees have background checks?

Accepted Answer

Yes​, all our employees go through background checks to make sure that you are getting trustworthy team members you deserve.

Question 8

Are you licensed/bonded/insured?

Accepted Answer

Yes we are! We want to make sure that everyone in your family feels safe choosing us for their house cleaning.

Question 9

Is there a minimum cleaning service time?

Accepted Answer

Two hours is our minimum cleaning service time. Please let us know if you have any questions or any specific scheduling you would like us to try to work around.​

Question 10

Can we customize the cleaning service over time?

Accepted Answer

Of course, ​if you want to add in more rooms or specific services over the course, just let us know and we are happy to refine your quote to fit your needs.

Question 11

Do you take credit cards? / What type of payment do you accept?

Accepted Answer

We do not take credit cards. We accept checks at time of service or transfers through the Zelle app; you ​can setup recurring payments through your bank with Zelle.

Question 12

What do we need to have in order before you show up?

Accepted Answer

Clutter cleaned off floors, dishes done, counters clear, ​and if you want cleaning done under furniture the homeowner must move the furniture beforehand.

Question 13

Is there anything you don't clean?

Accepted Answer

We don't do dishes or laundry. We don't clean up clutter in order to clean. We are not a maid service. No bio-hazard (this includes pet waste). Children's rooms need to be picked up in order for us to clean.​ We do not move anything (furniture, tables, etc) over 25 lbs.

Question 14

Can you tell me more about your staff?

Accepted Answer

Most of the staff are recommended by family and friends, so most employees are local to the community. Any hired off of recruiting platforms are thoroughly background checked.​

Question 15

I have a question, who do I ask?​

Accepted Answer

Ask any of the team members or if you call or email you will talk to Debbie directly.​

Question 16

I have a pet? Is this okay​?

Accepted Answer

Most of the staff is really good with homeowners pets​.

Question 17

I will not be home, how will the worker bees enter?​

Accepted Answer

Most clients give us a key or hide a key for us. Garage codes also work, or a contractor box.​

Question 18

​Do I need to supply anything​?

Accepted Answer

Please provide your own vacuum. We do not share vacuums between homes because some homes have pets and the pet smell can linger.​

Question 19

Do you have a cancellation policy?​​

Accepted Answer

We appreciate a 24 hour notice at the minimum, but we understand if last minute emergencies come up, however we will charge full price if under 24 hours.​

Question 20

If I am on a set schedule can I change my days?​

Accepted Answer

Of course we will work with you to accommodate you, but communication is key so the earlier you contact, the more flexibility we will have.​

Question 21

What are the available times for scheduling cleaning?​

Accepted Answer

​It depends on our availability already, but we usually schedule cleanings between 8 AM and we strive to be out of the home by 4:30 PM, so it depends on the size and needs of the home for how late you maybe able to schedule your cleaning.​

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BIZZY BEE HOUSECLEANING

//

SERVICE, LLC

//

(425) 346-4828

BEE FAQs

I'm interested. How do we get started?

Do you use green cleaning products?

Are you licensed/insured?

How long do you spend in my house?

Do I get the same team?

What happens if there is a holiday?

Do the employees have background checks?

Are you licensed/bonded/insured?

Is there a minimum cleaning service time?

Can we customize the cleaning service over time?

Do you take credit cards? / What type of payment do you accept?

What do we need to have in order before you show up?

Is there anything you don't clean?

Can you tell me more about your staff?

I have a question, who do I ask?

I have a pet? Is this okay?

I will not be home, how will the worker bees enter?

Do I need to supply anything?

Do you have a cancellation policy?

If I am on a set schedule can I change my days?

What are the available times for scheduling cleaning?

connect with bizzy bee

(425) 346-4828

bizzybee99.dg@gmail.com

//

BIZZY BEE HOUSECLEANING

//

SERVICE, LLC

//

(425) 346-4828

BEE FAQs

I'm interested. How do we get started?

Do you use green cleaning products?

Are you licensed/insured?

How long do you spend in my house?

Do I get the same team?

What happens if there is a holiday?

Do the employees have background checks?

Are you licensed/bonded/insured?

Is there a minimum cleaning service time?

Can we customize the cleaning service over time?

Do you take credit cards? / What type of payment do you accept?

What do we need to have in order before you show up?

Is there anything you don't clean?

Can you tell me more about your staff?

I have a question, who do I ask?​

I have a pet? Is this okay​?

I will not be home, how will the worker bees enter?​

​Do I need to supply anything​?

Do you have a cancellation policy?​​

If I am on a set schedule can I change my days?​

What are the available times for scheduling cleaning?​

connect with bizzy bee

(425) 346-4828

bizzybee99.dg@gmail.com

I have a question, who do I ask?

I have a pet? Is this okay?

I will not be home, how will the worker bees enter?

Do I need to supply anything?

Do you have a cancellation policy?

If I am on a set schedule can I change my days?

What are the available times for scheduling cleaning?